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Order Cancellation Letter Due to Delivery Delay
Timely delivery is a crucial aspect of any business transaction, especially in a competitive market where delays can disrupt entire operations. A buyer’s cancellation of order due to delivery delay is a formal and necessary response when a supplier fails to meet agreed timelines. Whether you’re managing procurement or overseeing logistics, knowing how to craft a professional cancellation letter can help protect your business interests and maintain proper documentation. This guide provides a detailed explanation and a customizable sample letter to help you navigate order cancellations caused by delayed shipments.
Learn how to professionally cancel an order when a supplier delays the agreed delivery. Download or copy this customizable letter template.
When to Use an Order Cancellation Letter
If a supplier has failed to deliver your goods or services on time, you may need to formally cancel your order to avoid business disruption and financial loss. This letter can help you document the cancellation clearly and professionally.
Sample Order Cancellation Letter Template
Date: [Insert Date]
To: [Supplier’s Name]
Subject: Cancellation of Order #[Order Number] Due to Delivery Delay
Dear [Supplier’s Name],
We refer to our order #[Order Number] placed on [Order Date], with an agreed delivery date of [Expected Delivery Date]. Despite follow-ups, we have not received the shipment, and no revised delivery timeline has been provided.
Due to the prolonged delay and the critical nature of the goods, we are left with no choice but to cancel the order. Please consider this letter as a formal notice of cancellation. We request confirmation that the order has been canceled without any penalties or charges.
We value our relationship and hope to work with you again under improved fulfillment timelines.
Sincerely,
[Your Name]
[Your Position]
[Your Company Name]
Download More Business Letter Templates
Looking for more professional templates? Visit our Business Correspondence section for ready-to-use letters tailored to your needs.
Below is sample letter cancellation of order through delay in delivery :
Your Name
Company Name
Street Address
City, ST ZIP Code
Date
Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code
Dear Recipient Name:
In our order number 1234 dated 1 March we stressed the importance of delivery by 1 June at the very latest.
We have already written to you twice reminding you of the importance of prompt delivery. However as you have failed to make delivery on time we have no choice but to cancel the order.
We take this action with regret but as the goods were required for shipment abroad, and as the boat by which they were to be sent sails tomorrow, we have no means of getting them to our client in time for the exhibition for which there were required.
We have informed our client of the action we have taken and should be glad if you would acknowledge the cancellation.
Sincerely,
Your Name
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