Apology Letter To Customer Regarding Delivery Delay For Purchased Item

Below is sample apology letter to customer regarding delivery delay for purchased item :

Your Name
Company Name
Street Address
City, ST ZIP Code
Date

Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code

Dear Recipient Name:

Thank you for your email.

Upon checking with our delivery team, we found that your order is labeled and en-route to your doorstep.

For your convenience and reference, kindly note your tracking code as following: 4421088888. Kindly allow GDEX 24-48hrs to activate the code online. ETA 10/10/14.

GDEX Customer Service Number: 03-7788xxxxx

As compensation for trouble caused, I would be able to process for you RM20 of Coupon Credits. I know this does not cover for all the trouble and expenses caused, but I hope it will at least to some extent alleviate the frustration as I understand that this can be frustrating.

Let us know if you need further assistance, will be more than happy to help.

Sincerely,

Your Name

How to write a strongly worded letter of complaint

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  Apology letter for poor service

• The manager apology letter to customers complaint

• Social letter for apologizing cancelling an appointment

• Letter regretting delay in supply to customer

• Letter informing customer of delay in executing order