Contents
- 1 🙌Business Correspondence Letter
- 1.1 Why Are Writing Skills Important in Commercial Correspondence?
- 1.2 Letters to Vendors and Suppliers
- 1.3 Letters Complimenting Vendors
- 1.4 Business Correspondence Format
- 1.4.0.1 Letter requesting better terms
- 1.4.0.2 Letter acknowledgement of claim
- 1.4.0.3 Letter acknowledgement of receiving order from customer for a cordless telephone and a receive amplifier
- 1.4.0.4 Letter acknowledging receipt of an order
- 1.4.0.5 Letter agreeing to open account
- 1.4.0.6 Letter asking a dealer to send a representative
- 1.4.0.7 Letter asking for quotation – 1
- 1.4.0.8 Letter asking for a quotation -2
- 1.4.0.9 Letter asking for an estimate – 1
- 1.4.0.10 Letter asking for an estimate – 2
- 1.4.0.11 Letter asking road transport company to re-book parcel
- 1.4.0.12 Letter asking the head office to send an advice
- 1.4.0.13 Letter asking the railway authorities to cancel railway receipt
- 1.4.0.14 Business proposal letter
- 1.4.0.15 Letter from buyers insist cancellation of order through delay in delivery
- 1.4.0.16 Letter from buyers seek to cancel order due to adequate stocks
- 1.4.0.17 Letter Informing cancelling order because of lateness in delivery
- 1.4.0.18 Letter to customer regarding warranty service policy
- 1.4.0.19 Letter to customer offering warranty extension
- 1.4.0.20 Letter to customer denying warranty repair because expired
- 1.4.0.21 Letter requesting early payment discount
- 1.4.0.22 Letter making second request for early payment discount
- 1.4.0.23 Letter offering discount for early payment on invoices
- 1.4.0.24 Letter announcing suspension of early payment discount
- 1.4.0.25 Letter acknowledge the return of goods for credit
- 1.4.0.26 Apology letter for damaged goods with partial credit issued
- 1.4.0.27 Letter offering credit to customer for delay in shipping
- 1.4.0.28 Letter Enquiring through recommendations
- 1.4.0.29 Letter enquiring about non receipt of goods
- 1.4.0.30 Letter enquiry about books on sale or return basis
- 1.4.0.31 Essential business letter to staff members during covid 19 crisis
- 1.4.0.32 Follow up letter as the order is incomplete
- 1.4.0.33 General essential business sample letter
- 1.4.0.34 Letter giving a quotation – 1
- 1.4.0.35 Letter giving a quotation – 2
- 1.4.0.36 Letter giving an estimate -1
- 1.4.0.37 Letter giving an estimate – 2
- 1.4.0.38 Letter informing customer of delay in executing order
- 1.4.0.39 Letter informing customer of discontinuation of old line of goods and introducing new line
- 1.4.0.40 Letter informing customer of inability to execute order
- 1.4.0.41 Letter informing retailer about goods on special offer
- 1.4.0.42 Letter informing supplier of missing goods
- 1.4.0.43 Letter from an individual customer enquiring about kitchen installation
- 1.4.0.44 Letter from the railway regarding payment of claim
- 1.4.0.45 Letter of enquiry about carpets
- 1.4.0.46 Letter of enquiry about trade terms
- 1.4.0.47 Letter placing an order
- 1.4.0.48 Letter regretting delay in supply to customer
- 1.4.0.49 Letter requesting for catalogue and price list for electrical equipment
- 1.4.0.50 Letter requesting quotation for crockery
- 1.4.0.51 Letter with mail-order – ordering goods
- 1.4.0.52 Letter after mail-order – returning unsatisfactory goods
- 1.4.0.53 Letter after mail-order – sending refund
- 1.4.0.54 Letter after mail-order – sending replacement goods
- 1.4.0.55 Letter offering alternative goods to customer
- 1.4.0.56 Letter open an account with a company
- 1.4.0.57 Letter order for a cordless telephone and a receive amplifier
- 1.4.0.58 Letter order for a watch from an individual customer
- 1.4.0.59 Letter order for hosiery
- 1.4.0.60 Letter order for pocket transmitters
- 1.4.0.61 Letter of ordering goods
- 1.4.0.62 Letter of ordering goods at old prices
- 1.4.0.63 Letter querying transport company about missing goods
- 1.4.0.64 Letter of re-booking of goods
- 1.4.0.65 Letter of reordering goods
- 1.4.0.66 Letter reply from supplier agree to cancel order
- 1.4.0.67 Letter reply from supplier refuses to cancel order
- 1.4.0.68 Letter reply to the ordering goods at old prices
- 1.4.0.69 Letter reply to enquiries through recommendations
- 1.4.0.70 Letter reply to enquiry about trade terms regarding fiber glass furniture
- 1.4.0.71 Letter reply to request for advice
- 1.4.0.72 Letter reply to order for hosiery
- 1.4.0.73 Letter reply to request for catalogues and price lists
- 1.4.0.74 Letter reply to requests for sample for floor coverings
- 1.4.0.75 Letter reply to the letter requesting for catalogue and price list for electrical equipment
- 1.4.0.76 Letter reply to the order for a watch from an individual customer
- 1.4.0.77 Letter request for a catalogue
- 1.4.0.78 Letter request for advice
- 1.4.0.79 Letter request for catalogues and price lists
- 1.4.0.80 Letter request for open delivery of goods
- 1.4.0.81 Letter requesting for samples of specimens
- 1.4.0.82 Letter requesting railway authorities for exemption of wharfage
- 1.4.0.83 Letter requesting railway authorities to verify an indemnity note
- 1.4.0.84 Letter requesting to send goods care through courier
- 1.4.0.85 Letter requests for samples for floor coverings
- 1.4.0.86 Letter returning offered goods
- 1.4.0.87 Letter returning unsolicited article
- 1.4.0.88 Letter returning unsolicited goods
- 1.4.0.89 Letter returning wrong goods
- 1.4.0.90 Sample essential worker letter for foodstuff companies
- 1.4.0.91 Letter asking a supplier to send a representative
- 1.4.0.92 Letter sending an unsolicited article to a magazine
- 1.4.0.93 Letter sending catalogue and terms
- 1.4.0.94 Letter sending goods and informing of temporary non availability of certain goods
- 1.4.0.95 Letter sending goods on special offer
- 1.4.0.96 Letter sending samples of specimens
- 1.4.0.97 Letter submitting a claim for goods
- 1.4.0.98 Letter of inquiry for franchise
- 1.4.0.99 Donation request letter
- 1.4.0.100 Holiday closing announcement to customers
- 1.4.0.101
- 1.4.0.102 Formal letter formats
🙌Business Correspondence Letter
Why Are Writing Skills Important in Commercial Correspondence?
Invoices, statements, receipts, credit notes, checks and other ready-made forms are used extensively when dealing with routine things. Besides this, particulars concerning goods, payments etc. need to be filled in. However, mistakes can be made in the filling of forms, goods can be damaged in in transit, checks can be bounce and other unexpected things can happened. These are normal day-to-day occurrences. Even though many of the problems can be quickly settled in person or via the telephone. Nevertheless letters are still needed for the sake of formality, to correct mistakes or to make things clearer. Thus, effective letters are of paramount importance. Among all, a badly written letter can make a bad situation worse and bring about the deterioration of business, among other things.
Letters to Vendors and Suppliers
This chapter contains examples of letters that are commonly written to vendors and suppliers. The occasion for writing these letters varies from something as simple as placing orders to issues that must be carefully handled,
such as complaints about salespeople or products. The letters here serve as models for professionals to use in their own dealings with vendors and suppliers.
Business Correspondence Sample 1 – Letter Placing Order
Sample letter placing order was written to place a simple order with a company. The letter writer clearly spells out what he wants to order, listing the product name, quantity, and total cost. He also indicates that he is enclosing a check for the order, and instructs the letter reader about where to ship his order.
Your Name
Company Name
Street Address
City, ST ZIP Code
Date
Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code
Dear Recipient Name:
Please send me the following books advertised in your Fall 20X7 catalog:
5 copies of The Commercial Loan $245.00
6 copies of Banking Dictionary 294.00
3 copies of Bank Seller’s Directory 105.00
Total 644.00
Less 10% discount on 10 books or more 64.40
Amount due $579.60
I have enclosed a company check for $579.60. Please send the order to me at: Big Bank Company, 186-A Grampian Road, Gloucester, New Jersey 43456.
Thank you for your assistance.
Sincerely,
Your Name
Letters Complimenting Vendors
A letter like this does a lot to build goodwill with the sales representative and with the vendor.
This type of complimentary letter goes a long way toward building goodwill and a solid relationship with the vendor. It also helps the vendor since it will give him something to show to others who might be interested in using his services.
Business Correspondence Sample 2 – Letter Complimenting Vendors
Your Name
Company Name
Street Address
City, ST ZIP Code
Date
Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code
Dear Recipient Name:
Now that we’ve got our product—the Sun shield Sport Glasses—rolling off the production lines, I thought it appropriate to write you a note. Everyone in the company from the chairman of the board on down is extremely excited about the product. Your design of our packaging is above and beyond anything we
ever expected.
I think we can credit Omram Design Studios’ communication design approach with the success. Rather than designing a pretty box, your team created an ‘‘environment’’ for our product that truly communicates how special we feel
the product and company behind it are.
The environment is being translated directly into a success at the wholesale and retail levels. When we started the project, Boonton Optical Company, Inc., was fairly new in the sun glass business. We did approximately $120,000 worth of business in sunglasses last year. Currently this year, after only three months of selling, we have actual sales of more than $500,000, and expect to hit $1.5 million before the year is over.
Since the product line, sales force, and advertising have remained the same, it looks like the packaging is communicating the right message to the retail trade.
Once again, thanks for a great effort. We are anxious to begin work on the next project. We like the way Omram Design Studios communicates Boonton Optical’s products to the trade and the public.
Sincerely,
Your Name
Business Correspondence Format
The sample letters that follow in this chapter cover a wide range of letters relating to the running of a business.
-
Letter requesting better terms
-
Letter acknowledgement of claim
-
Letter acknowledgement of receiving order from customer for a cordless telephone and a receive amplifier
-
Letter acknowledging receipt of an order
-
Letter agreeing to open account
-
Letter asking a dealer to send a representative
-
Letter asking for quotation – 1
-
Letter asking for a quotation -2
-
Letter asking for an estimate – 1
-
Letter asking for an estimate – 2
-
Letter asking road transport company to re-book parcel
-
Letter asking the head office to send an advice
-
-
Business proposal letter
-
Letter from buyers insist cancellation of order through delay in delivery
-
Letter from buyers seek to cancel order due to adequate stocks
-
Letter Informing cancelling order because of lateness in delivery
-
Letter to customer regarding warranty service policy
-
Letter to customer offering warranty extension
-
Letter to customer denying warranty repair because expired
-
Letter requesting early payment discount
-
Letter making second request for early payment discount
-
Letter offering discount for early payment on invoices
-
Letter announcing suspension of early payment discount
-
Letter acknowledge the return of goods for credit
-
Apology letter for damaged goods with partial credit issued
-
Letter offering credit to customer for delay in shipping
-
Letter Enquiring through recommendations
-
Letter enquiring about non receipt of goods
-
Letter enquiry about books on sale or return basis
-
Essential business letter to staff members during covid 19 crisis
-
Follow up letter as the order is incomplete
-
General essential business sample letter
-
Letter giving a quotation – 1
-
Letter giving a quotation – 2
-
Letter giving an estimate -1
-
Letter giving an estimate – 2
-
Letter informing customer of delay in executing order
-
Letter informing customer of discontinuation of old line of goods and introducing new line
-
Letter informing customer of inability to execute order
-
Letter informing retailer about goods on special offer
-
Letter informing supplier of missing goods
-
Letter from an individual customer enquiring about kitchen installation
-
Letter from the railway regarding payment of claim
-
Letter of enquiry about carpets
-
Letter of enquiry about trade terms
-
Letter placing an order
-
Letter regretting delay in supply to customer
-
Letter requesting for catalogue and price list for electrical equipment
-
Letter requesting quotation for crockery
-
Letter with mail-order – ordering goods
-
Letter after mail-order – returning unsatisfactory goods
-
Letter after mail-order – sending refund
-
Letter after mail-order – sending replacement goods
-
Letter offering alternative goods to customer
-
Letter open an account with a company
-
Letter order for a cordless telephone and a receive amplifier
-
Letter order for a watch from an individual customer
-
Letter order for hosiery
-
Letter order for pocket transmitters
-
Letter of ordering goods
-
Letter of ordering goods at old prices
-
Letter querying transport company about missing goods
-
Letter of re-booking of goods
-
Letter of reordering goods
-
Letter reply from supplier agree to cancel order
-
Letter reply from supplier refuses to cancel order
-
Letter reply to the ordering goods at old prices
-
Letter reply to enquiries through recommendations
-
Letter reply to enquiry about trade terms regarding fiber glass furniture
-
Letter reply to request for advice
-
Letter reply to order for hosiery
-
Letter reply to request for catalogues and price lists
-
Letter reply to requests for sample for floor coverings
-
Letter reply to the letter requesting for catalogue and price list for electrical equipment
-
Letter reply to the order for a watch from an individual customer
-
Letter request for a catalogue
-
Letter request for advice
-
Letter request for catalogues and price lists
-
Letter request for open delivery of goods
-
Letter requesting for samples of specimens
-
-
-
Letter requesting to send goods care through courier
-
Letter requests for samples for floor coverings
-
Letter returning offered goods
-
Letter returning unsolicited article
-
Letter returning unsolicited goods
-
Letter returning wrong goods
-
Sample essential worker letter for foodstuff companies
-
Letter asking a supplier to send a representative
-
Letter sending an unsolicited article to a magazine
-
Letter sending catalogue and terms
-
Letter sending goods and informing of temporary non availability of certain goods
-
Letter sending goods on special offer
-
Letter sending samples of specimens
-
Letter submitting a claim for goods
-
Letter of inquiry for franchise
-
Donation request letter
-
Holiday closing announcement to customers