Below is the sample letter of buyer complaint letter about delivery charges :
Your Name
Company Name
Street Address
City, ST ZIP Code
Date
Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code
Dear Recipient Name:
When we placed our trial order with your representative when he called on us last time, he offered us free delivery. But to our surprise and annoyance, you have charged us the cost of delivery.
This is something new, strange and in total violation of business morality and so were constrained not to send our further orders. First we thought to keep silent over the matter but now we think that you should be informed about it. If you had been in our place, you too would have taken this matter as ungenerous and unethical.
We look forward to your views and comments at the earliest.
Sincerely,
Your Name
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