101 Business Letter

Complaint About Wrong Statement For Items Charged Wrongly

complaint about wrong statement for items charged wrongly

Below is letter complaint about wrong statement for items charged wrongly :

Your Name
Company Name
Street Address
City, ST ZIP Code
Date

Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code

Dear Recipient Name:

We have just received our statement for the month of January on our charge account no.1234. The statement shows a purchase of 300 T-Shirts for US1000. We are cocksure that we did not place any such order.

The transaction of the purchase was on 3rd January, but in fact, I was not here in the city on that date. I had been on business trio for a few days to Australia and I did not authorize anyone to make use of this account. Therefore, we are sure there is some mistake somewhere. However, all the other items in this statement are correct and tally with our records.

I am enclosing a cheque for USD1500 for the balance amount after deducting USD1000. I am grateful if you look immediately into the matter so that my account may be cleared.

Sincerely,

Your Name

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