Below is sample reply to complaint letter about problems caused by road work :
Your Name
Company Name
Street Address
City, ST ZIP Code
Date
Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code
Dear Recipient Name:
As the owner of Blake Road Contractors, Inc., I hasten to respond to your letter expressing fears about unsightly excavations and traffic tie-ups in your neighborhood. Please understand that the trenches being dug are the narrowest that can possibly be cut for the installation of television conduits, that the end result will be better cable TV transmission in your area, and that there will be absolutely no unsightly scars along the roadway or pavement. Also, my construction foreman assures me the job will be completed in only a few days rather than the “weeks upon weeks” you were alarmed about.
It is our company policy in all construction work we undertake to leave the site more attractive after our work than before we started.
Sincerely,
Your Name
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