Letter Notifying Customer About Exceeding Of Credit Limit

Below is sample letter notifying customer about  exceeding of credit limit :

Your Name
Company Name
Street Address
City, ST ZIP Code
Date

Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code

Dear Recipient Name:

We like to bring your attention to the fact that the last balance of your account shows a debit of USD4500. You have thus exceeded your credit limit of USD3500.

We would appreciate it if you would remit us a check so as to bring your debt to within your credit limit.

Thank you.

Sincerely,

Your Name

 


Example Of Credit Limit Exceeded Letter

The below sample letter was written to address a very sensitive issue: a customer’s payment was returned for insufficient funds. The author gives the customer the benefit of the doubt, assuring her that the problem can be rectified and foregoing any service charges because of the customer’s prior good credit standing. The tone of the letter is comforting and helpful.

Your Name
Company Name
Street Address
City, ST ZIP Code
Date

Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code

Dear Recipient Name:

We have received your check (#168) in the amount of $9,875.00 for our invoice #932-K-146. Thank you for your very quick payment.

Unfortunately, our bank has notified us regarding the credit limit exceeded in your account, and we are unable to accept your payment. Because your account is in such good standing, we have decided not to charge you for the error.

Please contact your financial manager as soon as possible. I am sure that this matter can be corrected. Don’t hesitate to contact me if you have any questions.

Thank you,

Sincerely,

Your Name

 

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