Reply To Enquiry About Discount Rate From Customer

Below is the sample reply to enquiry about discount rate from customer :

Your Name
Company Name
Street Address
City, ST ZIP Code
Date

Recipient Name
Title
Organization Name
Street Address
City, ST ZIP Code

Dear Recipient Name:

We apologize for not informing you earlier of our revision in discount rates for our customers. At their last meeting in August, the Board members have decided to reduce all our discount rates from 5-10% effective 1st September. We have no alternative but to carry out their decision. Your new discount rate is now 20%.

Your credit limit remains the same.

Thank you.

Sincerely,

Your Name

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